*FREE Phone Tech-Support Appointments.
*FREE Repair or Replacement of Transmitters.
FREE Removal of Opening/Closing Signals.
FREE Removal of Automatic Test Signals.
ON-SITE Residential or Commercial Alarm Repair Services.
ON-SITE Commercial UL FIRE System Annual Inspections.
*FREE based on in-warranty coverage of purchased or leased equipment.
FREE PHONE SUPPORT HOURS
MONDAY through FRIDAY
Times listed in
Monday
Tuesday
Wednesday
Thursday
Friday
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Central Time
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
8:00 am - 5:00 pm
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FOR SUPPORT CALL
1-888-769-8977
THEN FOLLOW THE VOICE PROMPTS.
- *Free Support for qualifying subscribers, paid current and with auto payment on-file.
- *Free Support limited to signal communications issues on devices obtained from us.
- Non-Covered Support may be charged at a Non-Prorated $35.00 per 1/2 Hour.
- Support is offered on a first come, first served basis unless scheduled in advance.
- Non-Scheduled Support may experience extended hold times.
- We recommend scheduling any over the phone support in advance as same day availability of a support technician is limited.
- If support is scheduled, it is the consumers responsibility to call in 5 minutes BEFORE their scheduled appointed time as our technicians CANNOT call out.
- If a scheduled free over the phone support is late by more than 15 minutes, or missed all together, a $35.00 reschedule or missed appointment fee may charged.
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CENTRAL STATION CERTIFIED ETL LISTING # 104393959ATL-001
In compliance with UL 827, Standard for Central Station Services,
Automation systems and NFPA72 National Fire Alarm Code.
Nationwide Licensing
Alabama 944165 Alaska* Arizona* Arkansas* California ACO6923 Colorado 1042146 Connecticut * Delaware 796477048077 Florida EF20000708 Georgia EF20000676 Hawaii* Idaho A362ID Illinois 67181018 Indiana 0000493 Iowa* Kansas* Kentucky* Louisiana* Maine* Maryland 107-1655 Massachusetts* Michigan* Minnesota 38970712 Mississippi* Missouri* Montana* Nebraska* Nevada 2010056895713 New Hampshire* New Jersey* New Mexico* New York* North Carolina* North Dakota* Oklahoma AC1763 Ohio* Oregon* Pennsylvania* Rhode Island* South Carolina* South Dakota* Texas B16900 Utah* Vermont* Virginia *F1830608 Washington *601752286 West Virginia* Wisconsin* Wyoming* (*Designates Not required or In "Process. )
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