Fire Monitoring Services
1-800-681-7031
Offering Nationwide UL / FM / NFPA Certified Fire Alarm System Monitoring
ONLINE SUPPORT

Online Support

www.OnLineHelpForm.com

Please choose from any of the following links:

  ONLINE CHAT
Start your online chat using the blue box in the bottom right corner.
  UPDATE YOUR PAYMENT SOURCE

Update your payment source for auto billing services and our best rates.

  ALARM MONITORING RENEWAL WITH DISCOUNTS

Secure on-line form for discounted rate monitoring services when pre-paid.

  FREE ALARM UPGRADES

Upgrade your alarm monitoring services to IP, CELLULAR to add REMOTE ARMING with TOTAL CONTROL®.

  CHANGE HOW MY ALARM SYSTEM SENDS SIGNALS OUT

Change your alarm reporting from Telephone to Internet or Cellular methods.

  CUSTOMER SERVICE QUESTIONS

Use this form to ask us any questions you may have.  One of our Team Members will respond as soon as possible.

  SWITCH MY ALARM - CONVERSION & SET-UP GUIDES

Installation guides for converting accounts into our center.

  UPDATE YOUR EMERGENCY CONTACTS

Use this form to add emergency contacts or emails and text alerts.

  UPDATE YOUR ALARM ZONE DETAILS

Provide the monitoring center with detailed zone information on your alarm system. 

  ORDER YOUR INSURANCE CERTIFICATE

Save on your insurance with a certified insurance certificate

  ORDER WARNING STICKERS & YARD SIGNS

Warning stickers and yard signs add that extra layer of security. 

  REQUEST A REFUND

Ask us any billing related questions for a fast and courteous response. 

  MOVE MY MONITORING ACCOUNT

Complete this form to move or transfer your alarm account a new location. 

  LOWEST RATE GUARANTEE - REQUEST A CREDIT.

Apply for a credit here if you find a rate lower than what you paid for our services.

  TEMPORARY SUSPENSION REQUEST

Request to temporairly suspend your alarm services. 

  FREE TECHNICAL PHONE SUPPORT

We offer FREE over the phone technical support using this form.

  REMOVAL AUTOMATIC TEST SIGNALS

Have us attempt to remove automatic communications testing from your alarm system.

  REMOVE OPENING & CLOSING SIGNALS

Have us attempt to remove automatic reporting of alarm arming & disarming from my alarm system.

  CANCEL MY ALARM

Begin your service cancellation process here.

REPEAT OR UNRESOLVED ISSUES?

WE WANT TO HELP!

CLICK HERE

TO NOTIFY THE PRESIDENTS OFFICE!

 

HOW TO GET STARTED

 Select and Choose Your Options.   

 Submit Your Completed Online Order Form.

 We'll Call You the Same Day to Start.

(Excludes Weekends & Holidays  )

 

"Don't know why I didn't switch my monitoring sooner" - Stan Z. - Miami, FL .......... "I have now referred most of my friends and family" - Randy R. - Portland, Ore .......... "The cellular transmitter was very easy to setup" - Rick T. - Huston, TX .......... "Much easier that I thought. I'm signing up for my office too" - Dale S. - Twin Falls, ID. .......... "I save over $300.00 a year on the same service I received from my previous company" - Leslie E. - New York, NY ......... "Very Fast. No issues what so ever. Thanks!"- Mike S. - Raliegh, NC .......... "I was tired of paying high rates for my alarm monitoring. Switching was fast and easy" - Mel J. - Austin, TX ..........

JOIN OUR BLOG & MAKE YOUR OWN COMMENTS - JUST CLICK HERE

 

 

 

 
 
ive Chat Software

CENTRAL STATION CERTIFIED ETL LISTING # 102623790ATL-001

 

 
  In compliance with UL 827, Standard for Central Station Services,
Automation systems and NFPA72 National Fire Alarm Code.       

   *WNationwide Licensing

Alabama 944165  Alaska*  Arizona*  Arkansas*  California ACO6923  Colorado 1042146  Connecticut * Delaware 796477048077   Florida EF20000708 Georgia EF20000676   Hawaii*   Idaho A362ID  Illinois 67181018  Indiana 0000493  Iowa*  Kansas*  Kentucky*  Louisiana*  Maine*  Maryland 107-1655  Massachusetts*   Michigan*   Minnesota 38970712  Mississippi*  Missouri* Montana*    Nebraska*  Nevada 2010056895713  New Hampshire*  New Jersey*  New Mexico*  New York*  North Carolina*  North Dakota*  Ohio*  Oregon*  Pennsylvania* Rhode Island*  South Carolina*  South Dakota*  Texas *B16900  Utah*  Vermont*  Virginia *F1830608  Washington *601752286  West Virginia*  Wisconsin*  Wyoming* (*Designates Not required or In "Process. ) 

*$5.95 rate is for initial term non-ul monitoring services only.  

 

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